FAQs

Read Answers about Artificial Turf Maintenance, Benefits & Features

Artificial Turf Maintenance

Choosing a synthetic grass product often comes with many questions about care, quality and durability. Find information about artificial turf maintenance, quality, warranty and benefits below.

Does it look fake?

No, the industry uses advanced technology to create a realistic looking weave for your grass. View our commercial and residential products to see what is available.

Can I see samples?

Visit our O’Connor showroom to view the various types of synthetic grasses available. Samples are available for you to take away so you can see how the grass will look in your garden.

Is it made for WA conditions?

Our hard-wearing synthetic grass products are UV stabilised and made to withstand the harsh sun of WA summers. This makes our synthetic turf ideal for locations where grass is unable to grow due to lack of water, poor soil and high temperatures.

What is the life expectancy?

The life expectancy can vary depending on the product chosen and usage. Our warranty covers 7 years, with a 1 year installation warranty. For lower traffic areas and following our artificial turf maintenance instructions, life expectancy could be as much as 10 to 15 years.

What if it rains?

Water drainage is not an issue for synthetic turf. Our products are perforated with 100 drainage holes per square metre, allowing the same rate of drainage as natural grass. Rain is an excellent way to clean your artificial grass but it will wash away the infill white sands over time. For WA conditions, we recommend topping up the white sands to the right level every 2 to 3 years.

Is it safe for my family?

All our products are lead free and safe for kids and pets. Many of our products are manufactured by companies with ISO14001 and/or ISO9001 certification.

Will pet waste cause damage?

You can easily clean up after your pet. Pet waste will not decolour the turf and any staining which occurs can be spot cleaned and urine will go straight through, although we recommend a regular rinse. Household cleaning products can also be used to neutralise any odour as well as ensuring good drainage.

Can I buy a residential product wholesale?

Please be aware our wholesale prices are only available to eligible ABN holders.

How do I clean it?

Although artificial turf maintenance is easier to carry out than normal grass, your lawn will need regular care. Rain will clean dust and other pollutants from your lawn. If rainfall is low, a water flush may be needed. When you purchase your product, Turf Direct will provide you with a care manual on how to perform your artificial turf maintenance.

Does it get hot?

Synthetic turf can be hotter than normal grass, but it cools quickly once shaded and will not retain or reflect heat the same as paving, which takes longer to cool in hot conditions.

Can I park my car on it?

Yes. Discuss with Turf Direct how you intend to use your turf and we can recommend the best installation to match your purposes.

What does the warranty cover?

The warranty covers any damage which may occur outside normal wear and tear.

Find Out More about Our Products & Services

If your question isn’t answered above, we can help. Contact Turf Direct on (08) 9337 7715 or send an online enquiry and one of our helpful team can assist.

Contact Turf Direct to Find Out More

Our friendly team can help you make the right selection for your project. Visit our O’Connor showroom to view and take away samples or discuss your landscaping project with us on (08) 9337 7715 or submit an online enquiry.